Last Updated: Sep14, 2024

Welcome to CAD Supplies Specialty. By accessing or using our website located at www.cadsupplies.com (the “Site”) and the services and products offered through it (collectively, the “Services”), you agree to comply with and be bound by the following terms and conditions (“Terms”). Please review the following Terms carefully before using our Services. If you do not agree with these Terms, you should not use our website or any Services provided.

  1. Acceptance of Terms

By accessing or using the Site, you agree to these Terms and all applicable laws and regulations. These Terms apply to all visitors, users, and others who access or use the Site.

  1. Products and Services

We offer a variety of products and services related to wide format printers, inks, and media (collectively, “Products”). All Product descriptions, images, specifications, pricing, and availability are subject to change without notice. We strive to ensure that the information on the Site is accurate, but we do not warrant the completeness, reliability, or accuracy of the Product details.

  1. Orders and Payments

3.1 Order Acceptance

All orders placed through the Site are subject to acceptance by CAD Supplies Specialty. We reserve the right to refuse or cancel any order for any reason, including but not limited to Product unavailability, errors in Product information, or suspicion of fraud.

3.2 Payment Terms

All payments must be made in full at the time of purchase. We accept online payment through goEmerchant. If a payment is not successfully processed, your order will not be fulfilled.

3.3 Pricing

All prices listed on the Site are in US dollars, and exclude applicable taxes and shipping fees. We reserve the right to adjust prices at any time without prior notice.

  1. Shipping and Delivery

4.1 Shipping Policy

We ship within the United States. Shipping costs and estimated delivery times will be calculated at checkout and may vary based on location, shipping method, and Product availability. We are not responsible for delays caused by carriers or customs.

4.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for Products pass to you upon delivery to the carrier.

  1. Returns and Refunds

5.1 Return Policy

If you are not satisfied with your purchase, you may return Products in their original condition within 30 days from the date of receipt for a refund or exchange. Certain Products may not be eligible for return, including but not limited to custom orders and opened ink cartridges.

5.2 Refunds

Refunds will be processed within 7–10 days after we receive the returned Product. Shipping fees are non-refundable, and return shipping costs are your responsibility unless the return is due to an error on our part.

5.3 Damaged or Defective Products

If you receive a damaged or defective Product, please contact us within 5 days of receipt to arrange for a replacement or refund.

  1. Warranty Disclaimer

All Products are sold “as is” and “as available” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. CAD Supplies Specialty makes no warranty that the Products will meet your requirements or that any errors in the Products will be corrected.

  1. Limitation of Liability

To the fullest extent permitted by law, CAD Supplies Specialty shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or related to your use of the Site, Products, or Services, even if we have been advised of the possibility of such damages.

  1. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, trademarks, and software, is the property of CAD Supplies Specialty or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Site without our prior written consent.

  1. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be found here or at the bottom of our site. By using the Site, you consent to the collection and use of your information as outlined in the Privacy Policy.

  1. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by CAD Supplies Specialty. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that CAD Supplies Specialty shall not be responsible or liable for any damage or loss caused by your use of any third-party content.

  1. Changes to Terms

We reserve the right to modify or replace these Terms at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the Terms regularly. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of Texas and the United States, without regard to its conflict of law provisions. Any legal action or proceeding arising from or related to these Terms or your use of the Site shall be brought exclusively in the courts located in Texas and the United States.